April Rose serves as Vice President of Customer Care. She is responsible for the operation of all on-site and virtual direct-to-consumer sales agents and service centers located across the U.S. April’s leadership, experience and expertise has been instrumental in the company’s ability to continually expand its national at-home agent platform. April joined World Travel Holdings/ National Leisure Group (NLG) in 1997 as a Vacation Advisor. Throughout her tenure at World Travel Holdings/NLG, she has been promoted through various positions in Sales and Service Center Management.
Travel is in Sean’s DNA and he has been with the World Travel Holdings’ family his entire career. He spent his first two years in a management rotation program circulating through every single department, including working as a travel advisor, and then gradually was promoted to Director overseeing private-label partnerships and Resort for a Day. Now, Sean identifies new opportunities as well as plans and executes strategies for the growth and development of our Dream Vacations brand, focusing on market research, data analysis, competitive landscape, and more. With this being his focus, you can be confident with your decision to invest in owning a Dream Vacations franchise, as our footprint and brand recognition is only going to increase in the coming years. Sean earned a Bachelor of Arts degree from Duke University and a Master’s in Management Hospitality from the Cornell University School of Hotel Administration. Sean’s Dream Vacation is searching for the world’s best golf courses.
Ethan Sobol serves as VP Finance/Corporate Controller. He is responsible for all finance functions which includes financial reporting, budgeting and forecasting, accounts payable, treasury, as well as business intelligence, real estate and facilities. Ethan has worked in finance for 18 years, including the last 12 at World Travel Holdings/NLG, starting as Accounting Manager in 2002. Prior to joining the company, he worked in the audit division of Arthur Andersen LLP in Boston for six years, working his way up to Audit Manager. Ethan earned a MS in Accountancy and MBA from Northeastern University, and a BS in mathematics from Colgate University.
Faraz Qureshi is General Manager of Cruiseline.com, the first website to offer verified reviews for the cruise industry, and Ship Mate, a top-rated mobile app. He is responsible for the growth and profitability of the online member community and app. Prior to his current position, Faraz co-founded MeetOnCruise.com, a social network for cruise travelers which was acquired by World Travel Holdings. Faraz also consulted various Fortune 500 firms as a Principal with Diamond Technology Consultants (now PWC), and earlier in his career as a consultant for Accenture. His consulting work included managing large technology programs, improving operational processes and developing enterprise applications. He holds a Master of Business Administration from Carnegie Mellon University and a Bachelor of Science in Electrical Engineering from Florida International University.
Sandi Szalay serves as Vice President of Technology for the Dream Vacations, CruiseOne and Cruises Inc. brands. Over the past decade, she has led the company’s technological evolution to extraordinary heights. Sandi won the first ever CIO (Chief Information Officer) award from the South Florida Business Journal, and was recognized as a Corporate I.T. leader by Women in eCommerce. Under Sandi’s leadership, Dream Vacations, CruiseOne and Cruises Inc. have quickly moved to the forefront of the industry with its proprietary software development and unrivaled technical support. This includes the creation of and continuous enhancements to Cruise Control, a state-of-the-art customer relationship manager, booking engine and financial management tool all in one which is essential to the growth and business development of home-based agents. This innovative system was the first to offer online pricing and booking with major cruise line partners. Previously, Sandi held various senior leadership positions with Interzine Productions; a leader in interactive leisure sports websites.
Steve Lassman serves as Vice President of Villa Product and Agency Relations for World Travel Holdings’ luxury villa division. Steve oversees travel agent engagement and is also responsible for strengthening the division’s relationships with the external agency community and our villa product to capitalize on the expanded growth the company has experienced in these areas. Prior to joining World Travel Holdings in January of 2005, he served as Vice President of Sales for both Apple Vacations and Travel Impressions, where he was responsible for all sales activities including the partnerships with the travel agency community. In addition, Steve has worked at Tollman-Hundley Hotels, Loews Hotels, Cunard Cruise Lines and United Airlines in various capacities. He is a graduate of the University of South Florida.
As Vice President of Digital Marketing, Tim Saccone oversees the digital marketing efforts across several divisions of World Travel Holdings. Tim is responsible for defining and executing WTH’s digital marketing strategy across channels including paid search, display, remarketing, video and social media. Tim collaborates with the digital marketing team and leadership teams within the organization on initiatives that effectively grow WTH’s footprint within an evolving digital ecosystem. He has been in the digital marketing industry for 12 years, including the last three with World Travel Holdings and holds a BS in Marketing from Villanova University.
Joelle Delva serves as the Vice President of Operations for Dream Vacations, CruiseOne and Cruises Inc., and has worked in the cruise vacation industry for more than 23 years. Throughout her career in travel, Joelle has held various positions of increasing responsibility in the areas of payroll, finance, telecommunication, information technology and general operations within myriads of agencies such as The Cruise Line, Inc, Travel Services International, MyTravel-Shared Services and CruiseOne. Her experience includes the day-to-day operation of the employees that make our customers’ needs a reality. She develops policies and procedures towards fiscal responsibility all while delivering quality products and services.
Willie Fernandez is General Manager & Vice President of Luxury Travel Holdings at World Travel Holdings. He is responsible for the brand strategy and marketing initiatives of all luxury villa brands including Villas of Distinction, VillaRental.com and Villas by Linda Smith. He also oversees the agency relations and product teams who liaison with our travel agent partners and villa suppliers. His experience in the travel industry spans more than 25 years and he has been recognized as one of the future leaders in travel by Travel Agent magazine.
Josh Tolkin serves as Vice President of Supplier Relations at World Travel Holdings. He is responsible for managing the contracts, merchandising, and promotions for all cruise lines, tour operators, and car rental companies across each division. Since he joined the company in 2010, he has held various positions. As the Director of Business Development, Josh was previously responsible for overseeing the growth of the company’s hotel, vacation package, and car rental divisions, as well as two villa brands: Villas by Linda Smith in Jamaica, and Bravo Villas in Italy. Josh is a graduate of the University of Pennsylvania, where he studied history and economics.
George Andreopoulos serves as Vice President of Business Development for the Partner Brands division, and has experience managing and overseeing the cruise programs for airline, hotel, timeshare, retail and online travel agency brands. George joined World Travel Holdings in 2001 as a Cruise Consultant. Throughout his tenure at World Travel Holdings, George has held various positions in Sales, Business Analytics and Marketing. George is a graduate of James Madison University and holds an MS degree from Old Dominion University.
— To Deliver a Remarkable Experience