Travel Planner creates interactive experience for home-based travel agents and their clients
Fort Lauderdale, Fla. (April 3, 2019) – As land vacation sales continue to experience double-digit growth year-after-year for Dream Vacations, CruiseOne and Cruises Inc., the home-based travel agency franchise and business opportunity has made multi-million dollar technology investments used in part to develop technology solutions that simplify the land booking process for travel agents while also enriching every dimension of their customer’s travel experience. Launching today, travel agents will have access to new Land Booking technology, and Travel Planner, an interactive mobile app that enables customers to easily access their custom itinerary while communicating directly with their agent on the go.
“Providing great, flashy technology these days is table stakes. Our mission is to provide solutions for travel agents who are often burdened by having to use multiple systems to book different products such as cruise and land vacations,” said Sandi Szalay, vice president of information technology. “To accomplish this, we worked closely with our agents to develop land technology within our current reservation system which not only provides a consistent agent booking experience whether booking a cruise or land package, but also creates a very consistent customer experience through the customizable itinerary builder. We are extremely proud to help our agents increase their productivity with this new land technology and embrace personalization to better serve today’s connected traveler through the mobile app. That is what makes our agents stand out from the competition.”
The multi-browser, multi-device compatible Land Booking technology creates flexible reminders and payment schedules, and is fully customizable to add robust details to invoices and transactional emails. In addition, agents can increase their book of business when their clients can share details about their dream vacation to invite others to join them, without sharing price and other personal details.
“The invoice looks awesome – it is easy to read and understand. You can tell it was created with the customer in mind. The next payment reminder is one indicator of that and is my favorite feature,” said Chad Greer, Dream Vacations franchise owner in Winter Haven, Fla. and member of the company’s IT committee.
Travel Planner, a fully customizable itinerary builder is also integrated into the new land technology package, allowing Dream Vacations, CruiseOne and Cruises Inc. agents to auto-generate detailed itineraries that their customers can view on any browser and device, including an interactive mobile app. Clients can view their vacation itinerary by-the-minute, complete with background information on the destination, as well as personal recommendations from their travel advisor of excursions, restaurants and shopping. What’s more, when downloading the mobile app, clients can view their itinerary offline and take advantage of a convenient chat feature that provides them direct access to their travel agent.
Dream Vacations Franchise Owner and Circle of Excellence member Wendi Cartwright said this of the new Travel Planner App, “If you’ve been searching for a way to look professional and stand out from the crowd, this is it. Impressive presentations, printed and electronic, are now within reach.”
Those passionate about travel with an entrepreneurial spirit who would like to be part of a travel agency network that cares more about its agents and travelers, should visit www.DreamVacationsFranchise.com to learn about franchising with Dream Vacations and CruiseOne, and www.SellCruises.com to learn about becoming an independent vacation specialist with business opportunity Cruises Inc.
About Dream Vacations, CruiseOne® and Cruises Inc.®
Dream Vacations, CruiseOne® and Cruises Inc.® are part of World Travel Holdings, the nation’s largest cruise agency and award-winning leisure travel company. The Dream Vacations and CruiseOne franchise opportunities give entrepreneurs a choice in how they want to brand their travel business, and Cruises Inc. is an independent business opportunity. Both business models provide a work-from-home opportunity to those interested in selling all types of travel experiences whether it be a cruise, resort stay or land tour. With a mission of delivering a remarkable experience, travel agents with all three brands are given premium resources to plan and create a seamless vacation experience for the customer while offering the best value. For more information on Dream Vacations and CruiseOne, visit www.DreamVacationsFranchise.com, like the Facebook page www.facebook.com/DreamVacationsFranchise, follow on Twitter at @Dream_Franchise or watch its videos at www.youtube.com/DreamVacationsBusiness. For more information on Cruises Inc., visit www.SellCruises.com and become a fan on Facebook at www.facebook.com/SellCruises.